Privacy Policy


Who We Are
Our website address is: https://whiskerwinds.com. We respect your privacy and are committed to At Whisker Winds, LLC, we take your privacy seriously. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our website https://whiskerwinds.com and associated services. By using our site, you agree to the practices described in this policy.

Who We Are

Our website address is https://whiskerwinds.com. If you have any questions regarding this privacy policy, please contact us at [email protected].

Personal Data We Collect and Why We Collect It

We collect data for a variety of reasons, including to improve your user experience, process orders, send marketing communications, and ensure compliance with legal obligations. The types of data we collect include:

  • Account and Order Information: Name, email, billing and shipping addresses, payment details, and order history for fulfilling purchases and managing customer support.
  • Marketing & Communication: Email addresses and phone numbers to send promotional emails, SMS notifications, newsletters, abandoned cart reminders, and updates about your orders. You may opt out at any time.
  • Cookies & Tracking Data: We use cookies to enhance your experience, track items in your shopping cart, and improve our website. This includes abandoned cart reminders through email and SMS. For cookie management, please adjust your browser settings.

Cookies and Shopping Cart Data

We use cookies and similar technologies to track your interactions with our website, including items placed in your cart. If you leave the site with items in your cart, we may use this information to send you email and SMS reminders. Cookies also help us deliver personalized content and recommendations.

How We Use Your Data

We use your data for the following purposes:

  • Order Fulfillment: To process and ship your orders.
  • Customer Support: To handle inquiries, returns, and refunds.
  • Marketing: To send promotional materials, special offers, and product recommendations via email and SMS.
  • Personalization: To customize your browsing experience and show relevant content.
  • Legal Compliance: To comply with applicable laws and regulations.

SMS Notifications and Abandoned Cart Reminders

If you opt-in to SMS notifications, you agree to receive messages regarding order updates, promotional offers, and abandoned cart reminders. These messages will be sent via the phone number provided at checkout. You can unsubscribe from SMS at any time by following the opt-out instructions provided in the message.

Who We Share Your Data With

We share your data with third-party service providers only when necessary for:

  • Order Processing: Payment processors (such as Stripe or PayPal) and shipping providers.
  • Marketing: Platforms like Klaviyo to send emails and SMS notifications. Note: Text messaging originator opt-in data and consent will not be shared with third parties.
  • Analytics: Tools like Google Analytics to monitor site traffic and performance.

CCPA Opt-Out: If you reside in California, you have the right to opt out of the sale of your personal information. To exercise this right, visit our Do Not Sell My Personal Information page.

Your Data Retention Rights

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. This includes:

  • Account Data: Stored indefinitely unless you request deletion.
  • Transaction Data: Kept for accounting and record-keeping purposes.

Your Rights (EU & California Residents)

If you are a resident of the European Union (EU) or California, you have specific rights under GDPR and CCPA:

  • Right to Access: You can request a copy of your personal data.
  • Right to Rectify: You can request correction of inaccurate data.
  • Right to Erasure: You can request deletion of your data unless we have a legal obligation to retain it.
  • Right to Object: You may object to the processing of your data for marketing purposes.
  • Right to Opt-Out: California residents can request that their personal information not be sold to third parties.

To exercise any of these rights, contact us at [email protected].

Children’s Privacy

Whisker Winds, LLC complies with the Children’s Online Privacy Protection Act (COPPA) and GDPR-K regulations. We do not knowingly collect data from children under 13 (COPPA) or 16 (GDPR-K) without verifiable parental consent. If you believe we have collected personal data from a child, contact us at [email protected], and we will take steps to delete that information.

Tracking and Advertising

We may use targeted advertising and tracking technologies. To opt-out of targeted advertising, please adjust your preferences on platforms like Facebook or Google. You can also manage cookies through your browser settings.

International Data Transfers

Data collected through our website may be transferred and processed outside your country of residence. If you are an EU resident, we ensure that your data is protected through appropriate safeguards like Standard Contractual Clauses (SCCs).

Security of Your Data

We implement reasonable security measures, including SSL encryption, to protect your personal data. However, no method of transmission over the Internet is 100% secure. If you suspect your data has been compromised, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices. Significant updates will be posted on our website.

Contact Us

For privacy-related questions, data access requests, or to opt-out of data collection, contact us at:

Whisker Winds, LLC
Email: [email protected]
Address: 131 Hinkley Ridge Rd, Blue Hill ME 04614

Do Not Sell My Personal Information: For California residents to opt out of the sale of personal data, please visit our Do Not Sell My Personal Information page.

This policy now comprehensively covers SMS opt-ins, abandoned cart data, children’s privacy, GDPR/CCPA rights, and more.

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